Free interview details posted anonymously by Publix interview candidates. Customer Service Team Leader TEAM LEADER (Former Employee) - Weston, FL - March 15, 2018 I starter at Publix as a cashier, after 6 month I was promoted to Customer Service. 1,649 reviews from Publix employees about working as a Customer Service Representative at Publix. Supported associates career development by discussing potential for growth within company. 2 Comments on “ Helpful Tips for Writing a Resume and Cover Letter ” Valerie November 20, 2020 at 1:19 pm. This estimate is based upon 66 Publix Customer Service Team Leader salary report(s) provided by employees or estimated based upon statistical methods. The typical Publix Customer Service Team Leader salary is $15. Closely monitored, documented and followed up on attendance, meals and scheduling of minors, to ensure compliance with state and … Customer Service Team Leaders oversee and motivate Customer Service teams in order to improve business performance. Capable multitasker known for exceeding goals. Ability to interpret and follow instructions. Hello Jazmyn M., I enjoyed your tips on resume writing and would like to ask if you would elaborate on one of them. Customer Service Team Leader salaries at Publix can range from $12 - $18. Preferred Qualifications. This is one of the hundreds of Customer Service Team Leader resumes available on our site for free. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. 3 Publix Customer Service Team Leader interview questions and 3 interview reviews. Minimum of 1 year of supervisory or leadership experience. Direct and coordinate activities for departments. Helps customers locate products throughout the store. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Provides premier customer service, including greeting customers and answering their questions. Customer Service Team Leader salaries at Publix can range from $24,369 - $59,940. Bachelor’s degree or High School Diploma/GED with a minimum of 2 years’ experience in a financial services, operations or customer service setting or equivalent military experience. There is a real person behind every resume and profile. Customer Service Team Leader Publix Super Markets - Miami, FL. The typical Publix Customer Service Team Leader salary is $35,481. Reliable payroll professional with a passion for providing premiere service and upholding company standards. Summary: Currently I am a Customer Service Team Leader. Prevented store losses using awareness, attention to detail and integrity. Customer focused mindset and exceptional problem-solving skills. Take a look inside a supermarket industry leader, best place to work in America, and outstanding corporate citizen. Takes customer carts to the parking lot and unload groceries into customer vehicles. Publix welcomes all comments, questions, and suggestions. 844-484-1207 | MON-FRI 8AM-8PM, SAT 8AM-5PM, SUN 10AM-6PM CST. Get all the help you need to create a professional resume in minutes. This estimate is based upon 64 Publix Customer Service Team Leader salary report(s) provided by employees or estimated based upon statistical methods. Ability to deliver friendly, courteous, prompt customer service. Stocked and replenished merchandise according to store merchandising layouts. Basic Qualifications. Identify and address training opportunities for associates.Maintain automatic replenishment systems such as FIFO, LIFO, and MASC. Ability to read, write, and do simple math problems. Customer Service Team Leader 04/2006 to Present Publix Super Markets, Inc. – Lakeland, FL. Assist external and internal customers and deliver premier customer service. Communicate between departments to ensure quality control and higher levels of customer service. Responsible for developing and training over 100 employees. The Results Company, Publix Super Market at Lake N... Waterman Real Estate, Publix Supermarkets. Provided an elevated customer experience to generate a loyal clientèle. Restocks bags. Customer Service Team Leader Resume Examples & Samples. In its first year of operations, Mama Java earned $312,000 in sales which was 8% higher than target numbers for break-even. Processed payroll for 180-200 employees weekly, and reported and documented discrepancies. Dollar Tree, AmeriCare Alliance, Home Fariers Nurs... Shelton Fireworks, Sandy Peaks Surf Shop and Renta... Kirby vacumms, Eagle Home Care, McDonalds, CTown S... TRI STATE PETROLEUM, Walmart, Mr Metal Recycling. Customer Service Team Leader Publix Supermarkets. Operate a register and calculator as needed. 20+ customer service team leader resume samples to … Experience. I handle the customer service operations. This is one of the hundreds of Customer Service Team Leader resumes available on our site for free. Operated a cash register for cash, check and credit card transactions. Related: Accounting and Finance,Banking. Welcome to Publix Corporate. Do you need the best Customer Service Team Leader resume? Eastern Florida State College - Melbourne Campus. Customer Service Team Lead Resume Objective : Customer Service Team Lead with 4+ years professional experience in customer service, troubleshooting, and technical resolution in a call center environment. Identify and address training opportunities for associates.Maintain automatic replenishment systems such as FIFO, LIFO, … Use these resumes as templates to get help creating the best Customer Service Team Leader resume. Motivated teams by recognizing and rewarding excellence. Assisted with recruiting and hiring perspective candidates. A customer service team lead supports a company’s customer service activities by directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance. Perform daily bookkeeping procedures such as balancing and reconciling cash drawers, prepare deposits and maintain office accountability. Process payroll each week. Reinforce housekeeping, sanitation, and safety standards. Living Way Properties, Pollock Packaging, Pratt In... RxCrossroads Aquisition Company, Home Depot, Lowes... Publix Supermarkets Customer Service Team Leader Resume Sample, Strong communication and interpersonal skills, Assertive techniques to handle difficult situations, Ability to interpret, understand and follow instructions and solve problems, Ability to meet expected deadlines in a consistent and quality manner, Proficient in the use of Microsoft office tools. Assist in hiring process and oversee the training and development of new associates. Team Leader Resume Examples. Experience. Worked as a team member performing cashier duties, product assistance and cleaning. Check out real resumes from actual people. Use these resumes as templates to get help creating the best Customer Service Team Leader resume. Cleaned and organized the store, including the checkout desk and displays. Learn about Publix culture, salaries, benefits, work-life balance, management, job security, and more. I was the pioneer Team Leader and we were tasked to generate sustainable sales, maintain product quality and manage customer service. Provide exceptional customer service. A Team Leader is expected to run reports, act as the escalation point when Customer Service Representatives (CSR) need assistance and help to ensure the quality of customer interactions. 844-484-1207 | MON-FRI 8AM-8PM, SAT 8AM-5PM, SUN 10AM-6PM CST. Customer Service Representative, 10/2014 to 10/2015 Publix Supermarket – 5415 N Oceanshore Blvd, Palm Coast, FL 32137. Carries bags to customer vehicles when necessary. Resolve customer issues or escalate to management if necessary. This is a real resume for a Customer Service Team Leader in Altamonte Springs, Florida with experience working for such companies as Publix Supermarkets, Publix Super Markets. © 2021, Hiring Products Limited, All rights reserved. Customer Service Team Leader 08/2013 to Present Publix Supermarkets – Melbourne, FL Assist external and internal customers and deliver premier customer service. Publix Customer Service Staff Resume Sample - ResumeHelp. 183 Team Leader Publix jobs available on Indeed.com. Goal-oriented team leader dedicated to high levels of customer satisfaction and meeting aggressive business goals. Self starter and well organized with specialized knowledge in inventory control functions and fostering an effective and efficient team. USXpress INC, Sears Portrait Studio, Joann Fabric... Cabelaa, 3M Company, Kwik Trip, Monona Wire, Publix Supermarkets Customer Service Team Leader Resume Sample, Extensive experience in handling safe deposits and vault procedures,  Responsible for developing and training over 100 employees, Processed payroll for 180-200 employees weekly, and reported and documented discrepancies, Closely monitored, documented and followed up on attendance, meals and scheduling of minors, to ensure compliance with state and company laws, Conducted oral drug screens, completed employment eligibility (I-9) forms, and facilitated pre/post orientations to assist in the hiring process, Organized and ensured security of confidential personnel records of over 200 employees, Coordinated district-wide monthly volunteer projects for local United Way organizations, Balanced 12-15 cash registers per day , and investigated any discrepancies, Ordered cash, received bank deliveries and prepared bank deposits daily, according to company thresholds and security policies,  Cashed and verified funds for payroll, personal and government checks, Conducted approximately 20 Western Union transactions daily, in compliance with Federal Laws, Handled incoming and outgoing correspondence including mail and email, Lead team and improved scores for a store improvement initiative for 5 years, Quickly and efficiently scanned over 30 items per minute to help exceed store goal, Processed multiple forms of tender with minimal error rate, Responsible for training approximately 3 employees monthly, in order to communicate and instill company standards and cultureÂ, Applied appropriate coupons and rain checks to orders according to store's policy,  Built displays and maintained merchandising standards to increase sales, Printed and affixed price tags, updating prices to reflect sales and clearance reductions.