When people feel psychologically safe, they share meaningful input on important matters. Acquire the skills to talk to anyone about almost anything. Getting Things Done ONLINE ON-DEMAND. End Date: November 20, 2019. More info. This assertiveness skills training workshop can be delivered at your location in and outside of the Toronto area. LEARN MORE Register. A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. This difficult-conversations course teaches participants how to navigate tough topics. When leading a meeting, giving a presentation, or handling difficult conversations, your body language often matters as much as the words you use. Workshop held amid racial, religious tension at GTA schools. For more than 30 years, VitalSmarts clients have brought our crucial skills into their organizations in a variety of methods and modalities to meet their unique learning needs. Maslak Orjin Is Merkezi, Eski Buyukdere Caddesi, No:27 Maslak/Sariyer, 34485 Istanbul, Turkey +90 212 939 … Dec 21, 2017 - Learn to handle difficult conversations with confidence. Crucial Conversations Training; Crucial Accountability Training; Influencer Training; Become A Certified Trainer; Virtual Options. Join a community of more than 16,000 client trainers worldwide. Cost: $1,750 CAD. TRAINER CERTIFICATION. You know those conversations where there are high stakes, real differences of opinion and … 10–12 hours of online instruction. Lisa holds a Bachelor of Social Work degree from McMaster University, Hamilton and a Master of Education specialising in Workplace Learning and Change degree from the University of Toronto. Share this event. Day 1 Lesson 1: … For this reason, we started holding face-to-face workshops about these five conversations to focus on letting leaders feel the emotional power of the conversations by holding them for real with each other. The Coaching for Challenging Conversations workshop helps participants harness the positive aspects of conflict while keeping their emotions under control. This workshop will help you: Learn tools and techniques to handle difficult conversations Crucial Conversations Training teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. Learn More & Register. Get your copy of the New York Times bestseller and business classic that has revolutionized personal and business interpersonal skills for millions of people worldwide. In a non-judgmental environment, I felt comfortable experimenting with my presentation style and content, in order to receive highly valuable feedback from both the instructor and other participants. 4950 Yonge St Supervisors, managers, and executive leaders will find the course to be particularly relevant to their work. To keep everyone safe during the Covid Pandemic, we have been running the majority of our training online. Continually awarded for its ability to produce results, Crucial Conversations Training has been used by more than one million people and a handful of FTSE 100 companies to improve productivity, quality of work, relationships, and overall performance. Crucial Conversations is a two day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. The Toronto critical conversations workshop includes strategies and templates to productively deal with performance problems, office politics, negativity, defensive and challenging individuals. What to Expect. A$1,309. A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. US$10. Learn more about how to lead or teach our courses in your organization by becoming a Certified Trainer. Public Workshop Engage in extensive in-class practice, group participation, and personal reflection as you explore and master Crucial Conversations ® skills. Resource Centre; Crucial Skills Blog; Trainer Zone; Research and Learn Resource Centre. Productivity & Quality. A four-day workshop to certify one — or several — of your employees in Fierce Conversations. San Antonio School District saw a 50% drop in grievances that previously clogged the administrative system. ... they learn crucial emotion regulation skills for when the heat inevitably rises and tempers flare. A crucial conversation is a discussion between two or more people where the stakes are high, opinions differ, and emotions run strong. … Since the ability to function effectively and maximize performance is crucial for any winning team, it is important for teams to align themselves, focus on how to truly develop as a team, and be positioned for long-term success. A unique North American training firm specializing in productivity and leadership development with an exceptional team of highly skilled training designers and facilitators. US$22.20. Toronto Location: 2 Robert Speck Parkway Suite 750, Toronto, ON, L4Z 1H8 Rocky Mountain Equipment reduced turnover from 30 to 16%. Learn More & Register. Crucial Conversations Training; Crucial Accountability Training; Getting Things Done Training; The Power of Habit Training; Influencer Training; Compare Courses; Learning Options. "The workshop was highly engaging and thorough. Our monthly chapter meetings take place in Toronto, North York, Mississauga, Halton, Kitchener Waterloo, and Barrie. Crucial Conversations® Training Get Unstuck with Best Practice Skills for High-Stakes Interactions. We will contact you by email to confirm your registration within one business day. At that time we will advise you on how to make payment by credit card or by corporate cheque. Our Depth: We offer over 50 different workshop topics that can be customized to meet your unique needs.. Our Trainers: We have facilitators who are not only specialists in their fields but are also … Backed by thirty years of social science research, Crucial Conversations skills represent the standard in effective communication and the marker of high-performance individuals and organizations everywhere. The straight up advice and genuine care I've received from my Chapter-mates has been invaluable for our growth path especially now as we grow and expand around the world. © 2020 VitalSmarts. Enjoy video-based instruction from the authors of Crucial Conversations: Tools for Talking When Stakes are High. Crucial Conversations ® Training teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. Be sure to stay positive, listen without judging and don't be defensive. As a certified trainer, you can customize the training to meet your specific needs—whether you’re training a team or an entire organization. 111 Queen Street East, South Building, Suite 450 Toronto, ON M5C 1S1, Canada +1 647-256-3500. But managing conflict is not easy – it requires self-awareness, solid communication skills and the motivation to resolve uncomfortable situations. CREATE BEHAVIOR CHANGE These skills turn in to behaviors … Crucial Conversations© take place every day, in every workplace and every home. Engage in extensive in-class practice, group participation, and personal reflection as you explore and master these crucial skills. Continually selected as a Top Training Product, Crucial Conversations has been used by more than one million people and 300 of the Fortune 500 to improve productivity, quality, safety, performance, and more. This on-demand, self-paced course offers 10–12 hours of online instruction and 60 days of access. Learners are equipped with practical tools and takeaways that give them the confidence to take what they’ve learned straight from the classroom into the workplace. Pride International reduced safety incidents by 55% in one year. Taught in an interactive workshop format, this instructor-led course offers processes and tools for making hard conversations easier to hold. Our Purpose: We believe that everyone should be able to like where they work. LEARN MORE. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. Montreal Location: 5790 Pare St, Mont Royal, Montreal, QC, H4P 2M2. Crucial Conversations Training infuses fourteen hours of classroom time with more than 60 original video clips of “before and after” situations. North York, ON M2N 6K1, 46 Misty Crescent Toronto, Ontario M3B 1T3, Transform emotions into powerful discussion, Transform confrontational language to cooperative language, Build relationships in the face of conflict, Make it Safe to Talk about (Almost) Anything, How to Listen When Others Explode or Implode, Turn a Critical Conversation into Action and Results. There are a number of valuable lessons you can learn from the book, Crucial … You know those conversations where there are high stakes, real differences of opinion and strong emotions. Sprint Nextel saw a 93 percent improvement in productivity … LEARN MORE Register. Enroll today in our on-demand course and get immediate access to all course materials. Dates: Thursday October 30, 8:30-4:30pm AND Thursday November 6, 8:30-4:30pm *Lunch included for both days *Please note that this series is for Pillar MEMBERS only Tools for Talking When Stakes are High. Accelerate change and skill transference by providing ongoing coaching and leadership. Eventbrite - VitalSmarts Australia / New Zealand presents "Live Online" Crucial Conversations Training - Wednesday, July 29, 2020 | Thursday, July 30, 2020 - Find event and ticket information. Enroll today and learn how to confidently handle any crucial conversation for improved relationships and results. Crucial Conversations is a 2-days workshop that will arm you with skills to masterfully masterfully have dialogues in intricate, emotionally loaded & high stake situations. ... Lerners LLP, Toronto, ON, Canada. Feelings get hurt in conversations, lies are told, deception, betrayal, all of these can happen in conversations. We are excited to offer different delivery modalities: live classroom, live online, online, or choose a blended solution specific to your organizational needs. Or, host one of our Master Trainers instead. 20 Eglinton Ave East #490 Learn More About Conflict Training. Sprint Nextel saw a 93% improvement in productivity and a 10 to 15% improvement in quality, time, and cost. … Customer service representatives, complaints handlers, hotel staff, government clerks, administrative staff, re ceptionists, airline personnel, front desk staff, retail staff will all benefit … Master your stories - dealing with strong emotions. Live Online Workshop A live, instructor-led, online training course. Nov 30, 2020 - Dec 4, 2020. Complete the Myers-Briggs exercise. This classroom experience can be delivered by a VitalSmarts Master Trainer or internal certified trainer, available as a one-day (7 hours) or two-day (14 hours) course. Crucial Conversations Public Workshop. Eventbrite - VitalSmarts Australia / New Zealand presents Crucial Conversations Training - Melbourne - Tuesday, February 18, 2020 | Wednesday, February 19, 2020 at Cliftons Southbank, Southbank, VIC. Download our course overview to discover how Crucial Conversations helps individuals and organizations improve relationships and results. The virtual, instructor-led course is delivered in two-hour learning blocks over five days by a VitalSmarts master trainer or internal certified trainer. When you know how to discuss what matters most, you are able to confidently turn crucial conversations into constructive conversations. Cost. The New York Times and Washington Post bestseller that changed the way millions communicate "[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. Live Online Courses; On-Demand Courses; Learn More. "Crucial Conversations is one of the most powerful and useful tools I have ever used. Sometimes we engage in conversations that leave us feeling frustrated. Limited-time pricing until 12/31/2020. ... 2-day Coaching for Challenging Conversations workshops in Toronto. 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